FAQ

Is it safe to place orders on aiongoldnow?

aiongoldnow’s servers use Secure Sockets Layer (SSL), an encryption technology that works with the popular Netscape Navigator, FireFox, Microsoft Internet Explorer and AOL Web browsers. This means your credit card number is scrambled during the transaction process and, unlike in a traditional store, no human ever comes into contact with your credit card number during the approval process.
Shopping online at aiongoldnow is statistically safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

What should I do after I placed my first order?

For first time customers, we suggest you to contact our Live Help to help us confirm your order status.

What is a pending e-check, and why do i need to wait for it to clear?

A pending e-check is a type of payment option available with Paypal.
A pending e-check is just like writing a normal check, except electronically.
Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account.

How do i avoid sending an e-check?

An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order.
Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay.
To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order.
To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.

What is Paypal email?

Paypal email is the email address which you use to log in to Paypal.